Welcome to DGONEC LLC (hereinafter referred to as “the Company”). These Terms of Service (hereinafter referred to as “Terms”) apply to all agreements between you and the Company and explain your rights and obligations when using our website, products, and services. Please read and understand these terms carefully before using our services. By continuing to use the services provided by the Company, you agree to comply with and accept these Terms.

1. Services Provided

The Company offers a variety of products and services, including but not limited to shopping through our official website, obtaining customer support, and participating in promotional activities. All services are governed by these Terms.

2. User Account

  • Certain features of our website may require you to create an account.
  • You agree to provide accurate and complete information and keep it updated to ensure the accuracy of your account information.
  • You are responsible for protecting your account password and other account details. If you become aware of any unauthorized use of your account, please notify us immediately.

3. Orders and Payments

  • Your order is considered complete only after we confirm receipt and processing. We reserve the right to refuse any orders that do not meet our requirements.
  • All prices are subject to final confirmation and may not include applicable taxes, shipping fees, and other additional charges.
  • You agree to pay for the goods and services according to the agreed terms and use the payment methods specified by us.

4. Return and Refund

Returns and refunds will be processed according to our Return, Exchange, and Refund Policy. Please refer to the detailed return and refund policy on our website for specific conditions, processes, and related regulations.

5. Intellectual Property

  • The Company owns or is licensed to use all intellectual property related to the services, including but not limited to website content, trademarks, logos, images, designs, and source code. You may not copy, distribute, modify, or use any of the Company’s intellectual property without prior written authorization.
  • All content is the copyright of DGONEC LLC.

6. User Conduct

When using our website and services, you agree to comply with all applicable laws and regulations and not to engage in the following activities:

  • Posting inappropriate, illegal, malicious, or infringing content.
  • Engaging in any actions that may disrupt, damage, or limit the normal operation of our services.
  • Unauthorized access, alteration, or interference with the Company’s website or related systems.

7. Service Interruption and Termination

We reserve the right to modify, suspend, or terminate all or part of the services at any time, without prior notice. If service interruption occurs due to maintenance, system upgrades, or force majeure factors, we will make every effort to minimize the impact on users.

8. Disclaimer

  • Our services are provided on an “as-is” basis, without any guarantees regarding their continuity, accuracy, completeness, or suitability.
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our services.

9. Governing Law and Dispute Resolution

These Terms are governed by the applicable laws of the country or region in which the Company is located. In the event of a dispute, you agree to submit the dispute to the court in the Company’s jurisdiction for resolution.

10. Policy Changes

We reserve the right to modify or update these Terms at any time. The updated Terms will take effect immediately and will be reflected with the updated date on this page. We recommend that you periodically review the Terms to stay informed of any updates.